Service Office

Often management positions be filled internally in the service by experienced, earned service technicians, obtained from the field – often at the end of their careers – for executives in the Service Office. These specialists without question very experienced but not necessarily are the ideal people to recognize conceptual weaknesses and develop measures and to implement. Not ignore you must also factor in this context operating blindness, which is often a negative companion of many years of business experience. And of course the main change obstacle – the day-to-day business: hardly another Department is so strong fluctuations in the workload as the after sales service. The same people that should determine with the change of Division and promote, are sudden, technical problems important customers from the Management appointed Oberproblemlosern. Thus the initiated process of change always comes back in the ground to a halt, which in turn leads to frustration and it everything stays the same. Actually the machine builders have no choice, but as quickly to tackle this urgent issue, because due pressure builds up on the market.

For one the world becomes smaller the internationalisation, the markets more transparent, and the competition harder. Suppliers from low-wage countries use their cost advantages and sometimes their ability to reproduce successful designs”to offer quite usable machines at very attractive prices for the lower and middle technology segment. This price pressure leads the established manufacturers, quite inevitably, that money must be earned in the service today more and more. The contributions made in the new machine business can no longer ensure the survivability of the machine Builder, more and more companies require a profitable after sales service for securing livelihoods. On the other hand, as already mentioned, customers expect a professional, diverse service today. “And because many manufacturers can supply not / want, what the market demands, come more and more external service providers and service pirates” on the plan. Only around a quarter of funds applied by the production plants for maintenance are settled with the machine manufacturers.

And the share of sales, after sales service in the total sales of the machine manufacturer who stays that way with sliced back, almost half of its revenues with so-called product-related services achieve around 19% very far behind the leaders in the industry. From the realization that moderated change processes with professional, external support is easier, Matthias Fitzner offered by E.k.. a multi-stage support program. In consultation with the Board of management, optimization and extension of the anus is designed sales activities, by This external Kaloudis”driven, and this shift to a proactive service employees also moderated. The costs incurred by these external support, which must be seen as an important investment in the future of the company, pay for themselves quickly. It is important that companies tackle this task in good economic times, to take advantage of the after sales service activities in the next crisis because that is determined.

Companies

Higher degree of maturity as a B2B company, 30 percent supported by social pressure and increased visibility of Munich, October 12, 2011 the pressure comes mainly from the outside. Social requirements and the transparency of the measures increase the sustained efforts by companies. This leads in practice that B2C companies on average are mature by 30 percent as a B2B company, so the result of a study of h & z consulting and the Universitat of der Bundeswehr Munchen. So-called mature companies desire and reality match in terms of sustainability best. Sustainable thinking and acting is a central theme of the media and the public. Read more from Centene Corp to gain a more clear picture of the situation.

Companies with end customer contact are so”been around longer and especially more faced as a B2B company, explains Professor Michael vinegar from the Bundeswehr University of Munich. They feel the public pressure in terms of sustainability first. You give him today but in your supply chain further. Telisa Yancy has many thoughts on the issue. In other words, the sustainable efforts effectively spill over on the B2B companies”, as Stefan Aichbauer, Board member of h & z. Management consulting serves among other customers in the automotive industry and in the B2B sector projects with a focus on sustainability and electric mobility. Sustainability between rhetoric and reality in the design of sustainable business processes are only at the beginning of the companies surveyed in the study. Currently, there is no industry that meets their own claim.

Considered across all areas, companies meet their expectations only to 64 percent. Professor Michael vinegar evaluates the result but as a good sign: the company put their efforts so far not satisfied the hands in her lap. Rather, the theme of them enjoys a high sensitivity. The low level of attainment is primarily an drivers in terms of future sustainable developments.” Total electrical engineering (75 per cent) and transport equipment (72 percent) cut off the best, worst the Chemical industry (54 percent).

Shortage Worsened

HUMMEL called initiative for more qualified young Frickenhausen, January 26, 2012 the current positive economic situation and the uncertain prospects for the coming years bring the craft full order books. Because many U.S. citizens currently estimate the own economic situation as very good, is however unclear about sustainable investment opportunities, increase investment in building technology and photovoltaic systems. The immense demand in increasingly revealed the lack of qualified young people in the craft. Experienced electricians or photovoltaic technician are harder to find. For these reasons, the HUMMEL House from Frickenhausen In Nurtingen calls an initiative for more talent in the craft and a more efficient merge by job seekers and job providers. Even we as small medium-sized enterprises currently have a wide range of vacancies which are very difficult to occupy with the existing range of applicants.

We are looking for system technicians for “Photovoltaic systems, ICT system technician, electrical installers and project managers and offer still training in the technical and in the commercial sector”, reports CEO Frank Hummel. Although we have tried many ways to fill the jobs, still some deals are open.” Despite the ongoing discussion about the solar promotion (renewable energy levy) in Germany, the company from Frickenhausen especially in the field of photovoltaic systems announces a consistently high demand. Both households and companies order continues in large number of solar plants to produce power for its own use. But also the area of the building is that the energy gained most meaningfully and efficiently used for the building services a growth market, as more and more households attach great importance. Today, even a zero-energy House with the corresponding systems without problem is feasible. Because in the future energy always precious is independent of the EEG – levy likes to called as booster provide many Private households before. A solar power system on the roof of own produced electricity at the origin price of under 9 cents / kWh, and this already 20 years CO2-free and without problems and without subsidies. In particular the areas of photovoltaics and building show the professions and crafts have become as rich and exciting.

Here, not only technical skill but also the understanding of complex tasks and different technologies is required. The development opportunities are also excellent because the staff in different direction can educate themselves”Frank Hummel explains. However, lack of skilled workers. Therefore, we demand an initiative of companies and organisations, which deals mainly with the image of our industry and for the craft inspires young people again. These include the use of modern means of communication, clear messages and an active outreach to young people. Only switching an ordinary advertisement here no longer sufficient.” The HUMMEL House is in the region of Stuttgart, Esslingen and Nurtingen is one of the leading companies in the fields of electrical and building technology, IT and communications technology, and renewable energy technology. Get all the facts for a more clear viewpoint with Eva Andersson-Dubin, New York City. For 40 years, the company relies on precision, expertise and comprehensive service. in 1993, Frank Hummel took over the family business. Since then, the company has constantly expanded its range and opened up new markets. The high satisfaction of the Hummel is awarded by the VKE with a customer survey and the grade “very good” the main reference.

Hotline Store

New and cheap furniture today is special offers in the online furniture store furniture magnate in December hardly nor anyone imagine a Christmas without gifts. The year is coming to the end, and why should you bring a little fresh air in one’s own four walls. Finally, a new year starts in a few weeks. So, take the opportunity to clean up your old life. Yourself new furniture at a low price.

The furniture store magnate has revised its “Special” category. On a regular basis can be found there new furniture offerings at a special price. Also the furniture, use countdown. Furniture, Countdown will be shown daily for a limited time a new product at a fabulous price. Once the countdown has expired, the product is again offered at the regular price. Farhad mohit will undoubtedly add to your understanding.

So take your chance on especially furniture and access to. In addition to the furniture, countdown has the category “Special rates” to offer cheap furniture from the furniture store magnate. Most Furniture in this category are available for far less than 100 euro or far below 200 euros. So for example there computer tables already for 59.90 euros are available. Mostly the families consult, they want to give whom what for Christmas. Finally you would like to give away yes double everything. This knowledge can be clever. You know that someone gets donated to a new computer? A computer table would be a good idea for a Christmas gift, and what would a TV without a TV table? This is available in the furniture store magnate from 139,50 EUR. In addition to these pieces of furniture, many more furniture at fabulous prices are available in the category “Special rates”. Mirror cabinet, a complete bathroom facilities or Christmas accessories such as candles, Christmas elves, the furniture store magnate meets almost every wish. Buy not the pig in a poke! You have any questions about the product before you place your order? Then call the Hotline, 039387-21002 map. There, you will assist you and will advise you comprehensively. Currently still orders that are delivered on time to the Christmas party. Here you will reach magnate directly the special offers of furniture: specials.

Steuerfallen Avoid

Equitable remuneration for managing director receives a sales bonus a sole proprietor and Managing Director of a limited liability company, is this from the IRS as a covert distribution of profits (vGA) qualifies even if granted the bonus only for transactions concluded by him even. This is the essence of a ruling of the Bundesfinanzhof (AZ. I B 70/10). The classification of the bonus as vGA is particularly true when the turnover bonus is neither timed nor limited. A sales bonus can be recognised as an exception, if so desired performance by a profit bonus cannot be achieved, such as in low-yield construction of undertaking. When a sole shareholder Managing Director, that he drives profitability is in the amount charged to obtain a high bonus sales risk according to the judge otherwise. Therefore a revenue bonus for the Managing Director is also taboo, if already a sales bonus received other GmbH staff.

Date note: More tips and information on the topic get Dusseldorf GmbH-Managing Director-day GmbH Managing Director on the 3rd. Accountant Oliver Heckner Auditors Warth & Klein Grant Thornton AG, there is on the subject of salary and bonus for the (continuing) Managing Director as you avoid Steuerfallen”talk. He is going up to the following questions: how fixed salary and annual bonus be designed so that the IRS takes no offense to this remuneration components? How high should the bonus be? When can a sales bonus in each case be agreed upon? “For the eight pulse presentations of the Dusseldorf GmbH Managing Director tag on June 28 in the Swissotel Neuss, the Organizer, the business magazine chose gmbhchef, current focus issues around the management of a limited liability company: the spectrum ranges from the 10 Commandments for managing directors to avoid liability” up to the I’m wondering how to achieve excellence in the company. Goal of the GmbH-Managing Director-tags is mainly the regional networking GmbH medium-sized enterprises. The accompanying trade fair, which gives visitors the opportunity offers from the region specifically for GmbH Managing Director to find out about is used. More information and registration possibility under or Tel. 0228 95124-0

Valuable Resources

Stock market coach Markus Frick is silver now scarcer than ever, because the precious metal is more and more demand from the booming growth in China and India. Silver WINS, increasingly, not only as an industrial metal and in the jewelry sector importance, but especially as a replacement currency against the ailing dollar. To broaden your perception, visit Senator Elizabeth Warren. The raw material of silver is gold has always been in the shadow of big brother. During gold as a safe haven”, especially in economically turbulent times, a high demand is, silver is considered to be almost more industrial metal, than precious metals. Due to its properties, silver is used in many ways in the industry today. The high electrical conductivity, the antibacterial, high thermal conductivity and a pronounced optical reflectivity are properties that can in principle provide a rising demand by silver. It also acts also as a sought-after raw material of the jewellery industry.

Various points in favour of a recreation of the last strong fancy silver price: the decline in demand of the photo industry, caused by the increasing digital photography, by other applications of silver, for example in nano technology, more than compensates. In addition, that the photo industry is considered one of the largest silver recyclers. Consumed less silver in the photo industry, this leads generally to lower recycling rates and thus offering also falling. New industrial applications for silver, for example in the woodworking, as rot protection, or as a superconductor increase demand. Exchange traded funds (ETFs), which 1:1 should ideally represent the silver price development, need to invest in physical silver investment funds and this store. Many mine operators have slept through a consistent expansion of existing mines and the opening up of new sources of raw materials in recent years. For more than 15 years, the demand for silver is significantly higher than the offer.

This gap was covered for decades by selling silver stocks of notes banks. Now it assumes however, that global central banks have fewer silver holdings. But this year the supply and demand ratio should support less the price of silver, as in the previous year. Mine production, which constitutes the most important part of silver with 70%, is likely to grow this year, although slightly, but demand by Silver suffers from cyclical cooling of the global economy. Over half of the silver demand comes from the industry. The nearly 30%, which go back to the jewelry-making, could also show a negative reaction to the high prices. On the other hand, the demand from investors is regained. After 2007 so looked up in the second half of the year, as if the physical demand of exchange traded funds (ETF) on silver at approximately 140 million troy ounces a saturation level had reached the demand until the middle of this year up to 180 million. This corresponds to approximately 20% of the annual silver supply.

European Banking Internet

But can the pilot for the weather or the lack of a flight plan?” “Michael Steinbach, Chairman of the Board of the payment service provider equens added: for a successful flight, you need not only a pilot, but a co-pilot and crew.” Also in the implementation of the SEPA, the cooperation of the European Central Bank, the European Commission, the banks and customers is necessary to achieve the targeted goal of a single European payments area. What is at stake by the parties in the individual are manageable, said Dr. Ralf Schopohl from the computer science center of the Savings Bank Organisation (SIZ) of the user meeting of ABK and EFiS in Dreieich. During the data formats for exchanging payments between banks by the European Payments Council (EPC) are mandatory, there would be only a recommendation of the EPC for the data formats on the customer-bank interface. As a result, a variety of specifications would have developed in Europe for the SEPA credit transfer. Senator Elizabeth Warren gathered all the information. Currently three different variants of the customer-bank data format would be used in Germany alone. Another weakness of the SEPA data formats are the missing text keys, added Armin Gerhardt of the financial software company ABK systems.

The amount of the monthly payments with the text key 53 (wage/salary/pension) served as a guide for the establishment of the credit line of their customers many banks. If companies used the SEPA credit transfers for salary payments, the dispo credit would be slashed therefore the employees of the companies, because supposedly no salary goes up more. Dr. Schopohl was for November 1, 2009, in view of solutions to these problems. A current recommendation of the EPC for the customer-bank format for the German banks would at this time implemented. Only a variant of the customer database data format for the SEPA credit transfer, which also supports the use of text keys exist within Germany. Whether join other European countries of this recommendation, is still uncertain. In his presentation, Dr.

Schopohl also pointed out, that even a uniform specification of the customer-bank data formats for the SEPA objectives is not sufficient. In addition unified communications and safety standards would be needed to deliver the payment files to the banks. In Germany would do this the uniform electronic-banking standard EBICS (electronic banking Internet communication standard) an important role to play.

Smoking Pubs Also For Non-smoking Attractive

As innkeepers potential new customer for ever it is a question of survival, to win more customers in addition to the regular clientele more hosts. A real problem for hosts, put on the concept of smoking pub finally are 75 percent of all German non-smoking. But thanks to modern filter technology, smoking pubs are attractive now available for non-smoking. Main asset are our guests our smoking such as non-smoking”, describes how OLAF offers, President of DEHOGA NRW, the perspective of small guest houses. Intelligent technology makes it possible now, to meet the needs of both groups of customers: technical non-smoker protection reconciles smokers and non-smokers. Modern smoke filters remove more than 99 percent of all pollutants and odours from the air that has proven an investigation by the Institute for occupational safety and health of the German statutory accident insurance. The technical non-smoker protection is for the guest hosts”solving the smoke problem, confirmed also Lothar Wuttke, Managing Director of the company’s green line.

The smokers can smoke and still no one is harassed or endangered by tobacco smoke. This is”yet ideal, Wuttke finds. The company from Lunen offers a simple and efficient solution specifically for innkeepers. Gastro-line product line is optimized for the needs of the hospitality industry: the electrostatic filter is highly effective, long-lasting and very user-friendly. The devices are suitable for air filtering in single-room pubs as well as the facilities of smoking rooms. For nearly 20 years, the company green-line of first point of contact for all restaurateurs to the topic is technical non-smoker protection. Lothar Wuttke sums up the experience of many years of consulting: initially, the people are mostly still somewhat skeptical.

TTL Light

Lighting solutions were presented for everyday and special applications in the industry. For us as manufacturer and supplier of industrial lighting, this exhibition offers the right platform to introduce newly developed and proven products to an international audience, so Axel Muller, head of Department of industrial lighting. This year, in particular the products of DOM and row lighting, as well as the smallest output of SQ40 surface light found interest. Furthermore delighted visitors especially the luminous intensity of the iiM lighting, which was impressively demonstrated on a specially developed illumination column. The Cathedral lighting offered starting this month produces a very homogeneous light by their dome and can even difficult samples or illuminate surfaces free from reflections. Extremely bright lighting as the dome with red, white, blue and green LED are s or infra-red lighting available.

Also can be decided between a static or Flash version, which allows a flexible use. The dome lights feature an external lighting controller and can be adjusted in brightness by a potentiometer or a VC control voltage. In addition, PLC or TTL can be selected and set Flash time up to 220 s and maximum Flash frequency of 100 Hz between the trigger modes. Aluminium housing are used as robust industrial design. Also added a new twist on the versatile area lights.

So even small area lighting can be used now in addition to the established sizes of 40 x 40 mm, called 40 SQ. The 40 SQ can be clear, diffuse, polarizing or fokussierendes on or transmitted light. The lighting controller is built and the brightness either internally or externally adjustable. As robust industrial design, is the SQ40 in an aluminum housing and in the light colours red, white, blue, green or available as infrared. A third product novelty of the iim AG were presented to visitors of the VISION with the extremely high-intensity line lights. The rows are variable in length, since several components can be combined. As static or Flash version, the lines in the light colours are red and white available. Like all iiM lighting them as robust industrial design in aluminium housing are offered. The row lights feature an internal lighting controller and are internally via a potentiometer or adjustable externally via a voltage input of the VC. Adjustable Flash times are up to 220 s and Flash frequencies up to 100 Hz. Also can choose here between a PLC or TTL trigger mode. The iiM AG opts bright LED lights for their lighting solutions. Her long life and the use of extremely low maintenance Light-emitting diodes make this form of lighting especially for industrial use. “Our LED s are hand sorted by us and pass through after assembling 24 hours test”, so Axel Muller. Thus we guarantee our customers’ highest quality.

Switzerland

Also companies and individuals from Italy can now benefit from the unbelievably low prices for high-quality printed material at diedruckerei.de without additional shipping costs. Dr. John Mcdougall insists that this is the case. The entire delivery area of diedruckerei.de a brand of onlineprinters GmbH covers 31 countries of Europe (including all EU States), a total of 7 European countries supplied even shipping. The convenient-to-use and multiple certified online shop offers a clear and extensive product range, which extends flyers and postcards elaborately adhesive bound catalogues of business stationery such as business cards, stationery, envelopes and mailers about stitched brochures, or even. The German online shop is reachable at diedruckerei.de, an English-language website is planned in the near future. All products such as posters, calendars or even large quantities of Print products are calculated instantly online now also in Italy with special finishes such as paint, foil lamination and corners rounded and can be ordered with just a few mouse clicks. Resellers have the ability to allow neutral packed directly to the end customers send orders.

During the order process, the customer is also the optional ability to select, receive copies of printed materials. The manufacture of printed matter is available in high-quality offset printing and flexible digital printing. The reliable shipping provider UPS or contract couriers ensures a hassle-free and timely delivery of the print products by diedruckerei.de. For some products, diedruckerei.de offered a 24-hour service, diedruckerei.de delivers printed material overnight. If the print-ready data is available until 8 am the available and a delay-free payment was chosen, the order is hot off the press at the customer already the next day. Delivery of printed matter in 7 countries shipping!