Outstanding note by the medical service the medical service of health insurance (MDK) receives the order perform among ambulatory care services quality checks of the maintenance funds. At least once a year, such a test is unannounced and according to set criteria of quality. To keep the test results, transparent and easy to understand, there is a rating system modeled on school grades. The nursing service receives marks for three quality bands and a note, which is derived from the survey of the customers of the care service. The overall score is as devoted as compared to the national average shows that House Angel care services GmbH is an above-average working.
ISO certification brings Transpatenz and security the DIN ISO 9001 standard describes a pan-European standard that defines the requirements of a customer-oriented, collaborative and process-oriented quality management system as well as its documentation. The certification indicates that is the House Angel care services GmbH has been proven to the Has ISO 9001 standard principles of DIN and developed a systematic quality management system. The result can be seen: the structures significantly increase the safety and quality for the customers and to supervising persons and guarantee a high and consistent quality in the service and supply them. The House of angels Academy is certified according to the guidelines of the Federal Agency for work with the so-called “Accreditation and approval regulation employment promotion” (AZAV) the Federal Agency has established a framework for work for quality assurance of continuing training. A quality assurance standard, now also the home Angels Academy as a training carrier demonstrably met. The very good rating of various bodies are pleased and it proves that we are with our work in a correct and good way. Yet we will not rest on the result, for us, the satisfaction of our customers continues to be at the top. Therefore, we are in all areas of care and support continue to fight for quality”, so Simon Wenz, Managing Director of Angel home care services GmbH.